Making assumptions about customer types is the first step towards determining a facility's golf car needs. True or False?

Making assumptions about customer types is indeed a critical step in determining a facility's golf car needs. Understanding the demographics, preferences, and behaviors of different customer groups allows facility managers to make informed decisions about the types and quantities of golf cars required. For example, a facility that caters primarily to family outings may need a different fleet composition compared to one that serves serious golfers or corporate events. By assessing customer types, facilities can better align their resources to enhance customer experience and operational efficiency. This strategic approach helps to ensure that the needs of all potential customers are met and can lead to increased satisfaction and usage of the facility.