True or False: A clear policy on handling late customers for tee times is an example of a routine procedure.

A clear policy on handling late customers for tee times is indeed an aspect of a routine procedure. Routine procedures are established guidelines that ensure consistency and efficiency in operations, particularly in settings such as golf clubs where staggered tee times are essential for managing play and customer experience. Having a specific policy in place allows staff to respond uniformly to late arrivals, minimizing disruptions and maintaining the flow of play.

While the context of club rules or consistency in following policies may play a role in execution, the concept of a "routine procedure" focuses on the standardization of processes. If a club has a clear and defined policy in place, it falls neatly within the framework of routine procedures. Thus, asserting that this statement is false does not accurately reflect the nature of such policies as they relate to operational consistency.

Therefore, it is more accurately stated that a clear policy represents a fundamental component of effective operational management within the context of golf course operations.