True or False: The task-relationship connection concept suggests that attending to the customer relationship without task focus can lead to successful future relations.

The statement is false because the task-relationship connection concept emphasizes the importance of balancing both task execution and customer relationship management. While fostering strong customer relationships is vital, neglecting the tasks that are essential to accomplish the service can ultimately hinder success. By maintaining a focus on completing tasks effectively while also nurturing the relationship with the customer, businesses can create a more holistic approach that enhances customer satisfaction and loyalty. An imbalance, where one side is prioritized over the other, is unlikely to result in successful future relations.