What interpersonal skill is demonstrated when a head professional encourages an assistant to express their opinion?

Prepare for the PGA PGM 3.0 Level 1 Knowledge Test with engaging quizzes. Study with flashcards and multiple choice questions. Get insights into exam content and format. Master every subject to succeed!

The scenario presented highlights the value of encouraging open expression, which is a key interpersonal skill in fostering a positive and collaborative workplace environment. When a head professional invites an assistant to share their thoughts or opinions, it demonstrates an inclusive approach that values diverse perspectives. This behavior creates a safe space for dialogue, promoting engagement and encouraging team members to share their ideas and concerns without fear of criticism. Such an open environment not only enhances communication but can also lead to innovative solutions and improved teamwork.

In contrast, the other options pertain to different forms of communication or management techniques that do not specifically emphasize the importance of encouraging expression. Providing a compelling rationale focuses on persuading others with logical arguments rather than inviting their input. Stating your purpose clearly centers on clarity in communication, which is essential, but does not inherently foster an atmosphere of open dialogue. Reframing difficult situations involves changing the perspective on a challenge, which is useful for problem-solving but does not specifically relate to encouraging others to voice their opinions. Thus, the emphasis on open expression uniquely captures the essence of the interaction described in the question.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy