What is a false statement regarding benefits of a fleet rotation program?

A fleet rotation program is designed to manage and utilize vehicles in a way that maximizes their efficiency and lifespan while minimizing costs. The benefits typically include improved vehicle reliability, enhanced cash flow management, and reduced overall maintenance costs. These advantages stem from regular upkeep and timely replacement of older vehicles, which can otherwise lead to increased downtime and maintenance expenses.

In terms of customer satisfaction, a well-implemented fleet rotation program is likely to have a positive impact rather than a negative one. Newer or well-maintained vehicles provide better service experiences, increasing reliability for customers. Therefore, stating that a fleet rotation program decreases customer satisfaction is false, as it contradicts the core benefits associated with maintaining a fresh and efficient fleet.