What strategy should you use to explain to a golfer why their tee time was reassigned due to being late?

The directing strategy is appropriate for explaining to a golfer why their tee time has been reassigned due to being late because it emphasizes clear and unambiguous communication. When addressing a situation where a golfer has missed their scheduled time, it is essential to provide them with straightforward information about the consequences of their tardiness and the policy that governs tee time assignments. This approach helps the golfer understand the rationale behind any changes made to their schedule and reinforces the importance of adhering to tee time commitments.

In practice, a directing strategy involves establishing firm guidelines while maintaining professionalism and respect. By directly communicating the necessary steps moving forward, such as rescheduling or showing them available time slots, it can help to resolve any frustration or confusion.

Other strategies like supporting, involving, or convincing may introduce feelings or require consensus-building which, in a situation where a clear message is needed regarding adherence to policies, may not effectively convey the necessary urgency or importance of arriving on time for tee times.