When is it suitable to initiate the "involving" strategy?

The "involving" strategy is most suitable when the employee is not in a supervisory role because this approach encourages collaboration and input from all team members, irrespective of their title or authority. By involving non-supervisory employees, organizations can tap into a broader range of perspectives and ideas, which often leads to more innovative solutions and higher employee engagement. This strategy fosters an inclusive environment, promoting teamwork and communication, as non-supervisory employees may feel empowered to share their thoughts and contribute meaningfully to discussions.

In contrast, situations where employees control outcomes or where there is a need for a more directive approach may not benefit as much from an involving strategy. Similarly, inquiries about policies are typically more specialized and may require clear, authoritative guidance rather than a collaborative discussion. Lastly, in the context of providing goods to customers, the focus is generally on meeting customer needs and expectations efficiently, which might not align well with a strategy aimed at involving others in decision-making.