Which of the following is NOT a type of resource mentioned in customer service?

The correct answer, which indicates a type of resource not typically mentioned in customer service, is tactical resources. The other options represent well-established categories of resources that are fundamental to customer service operations.

Human resources refer to the personnel involved in customer service, including staff who interact with customers and provide support. This is a crucial component, as the effectiveness of customer service often relies on the skills and training of these individuals.

Financial resources pertain to the budget and funding available for customer service initiatives, which are necessary to ensure that there are sufficient tools, technology, and personnel in place to meet customer needs effectively.

Material resources encompass physical items and tools that assist in delivering customer service, such as equipment, technology, customer relationship management software, and facilities.

In contrast, tactical resources are not commonly recognized as a distinct category of resources in the context of customer service. While tactical approaches or methods may be used in service delivery strategies, they do not define a specific grouping of resources like the other three categories mentioned do.